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Hospitality in 2027: wages, rates and protecting the margin

Wage costs rise again in April, while business rates fall for many smaller venues. A practical look at the numbers for restaurants, pubs and cafés, and the levers that still work.

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Hospitality runs on thin margins and high labour costs. From April 2027, the National Living Wage rises to £13.21 an hour and the rates for younger workers rise by the same 3.9%. Employer National Insurance stays at 15% above £5,000 a year. For many smaller venues, though, business rates fall sharply.

Exhibit 1Rateable value up to which qualifying venues get full Small Business Rates Relief
£12kUntil March 2027£18kFrom April 2027
Show the data
Until March 2027£12,000
From April 2027£18,000

Pubs, social clubs and most live music venues get relief of 35% from April 2027, up from 15%, and other qualifying properties in the sector see increases in their bills capped at inflation for two years.

The levers that still work

  • Labour cost as a share of sales, by day and by shift, with rotas built from forecast covers.
  • Menu engineering: price and promote the dishes with the best cash margin, not just the best percentage.
  • Waste and stock control, counted weekly.
  • Tips handled lawfully and transparently, which also helps keep staff.

Check your rateable value now. If you are just above a threshold, or have more than one site, the rules on relief need careful reading.

This insight is general information, not advice for your circumstances. Talk to us before acting on it.

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